Q1. Are you a factory or trading company?
A: We are an ISO9001-Qualified processing manufacturer with 70000 square meter factory area.
Q2. Can you introduce your main products?
A: Sure.
Jiangxi New Material Co., Ltd. mainly produces graphite products, we can offer customized shape according to customers’ specific demand. Our Graphite Products, including molded graphite products, isostatic graphite products, extruded graphite products, vibration moulding graphite products. We can produce a lot of graphite products, like graphite mold, graphite casting die, graphite heating element, graphite crucible, graphite sealing ring, graphite tube, graphite rod, graphite edm, graphite block etc.
Q3.What is your MOQ?
A: 1 piece (graphite block, graphite rod, graphite box, graphite mold, graphite material, graphite seal ring, graphite crucible, graphite products, graphite sintering mold, graphite heater etc.).
Q4. Can you offer free samples?
A: Yes, usually we can offer free samples for customers to check the quality, but do not afford express charge.
However, if the sample is expensive, we have to charge basic cost of the sample. And samples delivery time is 3-10 days usually.
Q5. When can I get the price?
A: We will reply you within 24 hours after getting your detailed requirements, like size, quantity etc. If you need an urgent response, pls call us directly.
Q6. Do you accept OEM or ODM orders?
A: Yes, of course, most of our products are customized.
Q7. How about your delivery time?
A: Usually 7 to 25 days after advance payment.
Q8. Do you test your goods before delivery?
A: Yes, we have strict inspection system.
Q9. How do you keep long-term business relationship?
A: 1. Good quality and competitive price to ensure mutual benefit;
2. Quick reply and sincere service.
Remark: When you contact us, please show us the accurate drawing(s) and your selected graphite material information, then we can offer you accurate price(s).